• To provide all necessary services to the residents as required. To communicate efficiently with all other members of staff and the residents.
  • To carry out building checks at regular intervals with particular emphasis on fire risk, health & safety and staff management.
  • To train all concierge and night security staff.
  • To hold monthly meetings with night concierge (which will involve working late on this day).
  • To comply with and act in accordance with all Company fire regulations and to adhere to the Company’s fire policy and strategy.
  • To attend and chair fortnightly meetings with the client, managing agent and other parties.
  • Oversee the setup of the development, including mobilisation and welcome procedure for new resident.
  • To set an example for all staff members by remaining courteous and helpful to all occupiers as well as to members of the public, staff, guests and contractors. A discreet but warm atmosphere is required.
  • To ensure the security of residents and the development as a whole.
  • To act in accordance with all health & safety and hygiene regulations and to adhere to the Company’s health & safety policy.
  • To prepare service contracts for all hard and soft services at the development, and monitor contractors to ensure their service level agreements are continuously met.
  • To monitor and review all logs and systems of record keeping.
  • To deal with administrative matters relating to any of the buildings and staff. To work closely in co-operation with the managing agent, keeping them informed of events and issues, which affect the buildings.  To provide written reports to the managing agents on a weekly basis.
  • To report back to the Facilities Manager at the end of every shift outlining any issues that occurred in relation to staff or the Buildings. A log of agency call outs should be kept in regards to sickness cover.
  • To ensure that all staff are trained to a sufficient standard in order that they may carry out their duties effectively, efficiently and safely.
  • To assist the managing agent in the development and implementation of new or revised procedures, as required.
  • To be responsible for all matters of a health and safety nature relating to the buildings. This includes assessing training needs, maintenance of log books, accident reporting procedures, compliance with COSHH regulations and contractor permit to work procedures. To keep up-to-date with current and new Health and Safety legislation.
  • To carry out regular building checks during the shift to ensure the staff are carrying out their duties in the correct manner. To liaise with staff to instigate corrective measures or procedures.
  • To maintain records of central stores for the building in a well organised way, ensuring that the appropriate quantities of materials are maintained at all times.
  • The Building Manager is expected to be flexible and undertake reasonable additional duties as required by the managing agent. To communicate in a timely manner, effectively and professionally with residents, resident associations, contractors’ visitors and the Managing Agent.
  • Attend the appropriate meetings with the client, residents’ and contractors. Produce minutes and circulate as required.
  • Ensure that all Health Safety and Environmental issues are managed in line with KF procedures and any electronic Health and Safety management system. This includes operating a permit to work process for landlord and customer works. To ensure all paper work relating to health and safety is update and compliant with Knight Franks Best Practice.

Qualifications Required:

  • Minimum IOSH qualified (preferably NEBOSH qualified)
  • Adequate and a keenness to learn more Health and Safety knowledge.
  • Should be willing and wanting to become NEBOSH qualified
  • Excellent Microsoft Office skills, particularly: Word, Excel, PowerPoint and
  • Outlook
  • Basic First Aid

For more information, please email living@lmre.co.uk

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