A key responsibility will also be to manage the new Customer Service initiative, which is being implemented across the UK Residential Business.  The role will collaborate with the Operations Managers to ensure consistency and sharing of best practice across Residential.


Regular review of the Residential Development three year plan and assist in implementation. Assist in preparation of reports including six monthly reviews (MBOs).

Education Standards/Experience

Professional experience and personal skills profile

Systems & IT competence

Professional Experience

Particular Aptitudes / Skills Required

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