Role Overview / Concept
Our client have a brand new apartment development comprising 207 units. All the units are held in single ownership (an institutional investor) and will be rented out. The owner is seeking to create a unique ‘rental’ experience offering its residents a range of enhanced services and lifestyle choices. The scheme will have reduced moving costs, no letting fees and a proactive onsite team.
The property is located in Outer West London.
This is a fantastic opportunity to be involved in a new type of rental building and lifestyle for the consumer. You will be responsible for the lease up of all 207 units within specified timeframes to include providing market feedback, making business recommendations and managing the progress and status of the portfolio at all times.
You must have strong customer service skills and a proven sales background within a lettings or property related environment.
Key Tasks / Responsibilities
The role comprises oversight of all aspects of leasing and management of this building, via an onsite team and supporting back office team. The Leasing Manager will take full responsibility for initial lease-up and, whilst working with the Maintenance Supervisor, ensure that the building ensuring that it is kept to a high standard at all times and that residents receive exceptional customer service have an enjoyable experience.
You are responsible for driving performance of the leasing of the scheme to include meeting lease up targets and the ongoing re-let of the apartments when in steady state. The role comprises oversight of all aspects of the leasing strategy to include advertising and accompanied viewings as well as providing market feedback and business recommendations. With assistance of the on-site team and supporting back office team to ensure every arrival (viewing tour and move-in) has an excellent customer experience. The Customer Services Manager will then also take responsibility to ensure a positive long-term resident engagement practice. Responsibilities include:
For more information please contact -
020 3947 3250